Where are your products available?
They are available in most leading department/appliance stores (e.g. SM Homeworld, Automatic Centre, Robinsons Apliances. etc.) nationwide. Customers can also find them in traditional outlets (e.g. Divisoria, Quiapo, etc.).
Do you offer free home service for Rinnai products?
Yes. As long as the customer conforms to the conditions listed on his or her warranty card.
Can Rinnai items help produce gas savings?
Yes. Rinnai items can cut gas usage by up to 25% percent.
Is Rinnai a Japanese brand?
Yes. Rinnai is the no. 1 gas appliance brand in Japan.
What is the difference between Rinnai and its leading competitor?
Rinnai is a pioneer in the production of stainless burners. Other brands use cast iron buners. This type of burner (cast iron) is prone to corrossion and less durable. Rinnai has basically perfected its burner technology, while other brands are just starting to copy it.
Where are your service centres located?
You can find our service centers here:

How long is the warranty period for Zojirushi?
All Zojirushi electrical models carry a limited 1-year product warranty. Non-electrical items carry a 7-day product warranty.
Do you offer free home service for Zojurishi products?
No. But customers can always contact our office for other service options.
Is Zojirushi a Japanese brand?
Yes. Zojirushi is a Japanese brand. Established in Osaka in 1918. Originally named Ichikawa Brothers Trading Company.
What is the difference between Zojirushi and its leading competitor?
Although both brands may have the same quality, Zojirushi has features that are not offered by our leading competitor. Our stainless bottles for example have another layer of coating that protects them not only from stains but from odour as well. .
What is the difference between your flatware items and other flatware items available in the market?
All flatware items produced by Mitsui are inspected and weighted before being released to the market. Mitsui only uses the finest stainless materials (e.g. SUS 304) for all its flatware items. This is to prevent corrosion from happening in the short run.
How is the quality of U.S Ware and Crown products?
U.S. Ware only uses food-grade materials for all its products. These materials are tested in laboratories and are backed by international certificates.
Does U.S. Ware accept customized orders?
Yes. Please contact U.S. Ware’s office at (+63) 2 292-91-77 to 79 for further inquiries.
How do I become a distributor of Mitsui or U.S. Ware products?
Please contact our offices at (+63) 2 292-91-77 to 79 for further inquiries

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Mitsui Industria Corporation
10 Buenaventura St, Dalandanan,
Valenzuela City (along MacArthur Hi-Way),
Metro Manila, 1443, Philippines
+632 292-9177
+632 292-9178
+632 292-9179
+632 917 8888 535